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Referral and Loyalty Management

Lockated’s Referral and Loyalty Management down your cost for generating leads by using your existing customer base at no extra cost.  You enchant your customers for referrals with loyalty points where they can redeem for varied services available at your property like club facilities, food & beverages, etc. you foster brand advocacy within your existing customer base. This adds value to your business in the long run as these are the people who, through their word-of-mouth, refer your property to their friends, colleagues and relatives. This module also encourages customers to use the app as frequently as possible to use the various services available through the Lockated app. It’s a win-win for both you and your customers as you get new leads and your customers get loyalty points. And at the same time you keep them engaged on the app. This results in building great customer relationships.

Lockated’s Referral & Loyalty Module Edge

Generate leads at no extra cost with your existing customers

Run gratification & referral programs

Get residents to redeem these points for various services provided at your property

Foster word-of-mouth advocacy

Lockated’s Referral & Loyalty Module Edge

Referral & Gratification Programs

  • Through referral campaigns targeted towards your existing customers, launch new project or balance inventories
  • This module allows you to get your existing customer base to generate leads for you at no extra cost
  • These leads can be friends, family, colleagues, etc.
  • Through referral campaigns targeted towards your existing customers, launch new project or balance inventories
  • This module allows you to get your existing customer base to generate leads for you at no extra cost
  • These leads can be friends, family, colleagues, etc.

Incentive App Usage and Referrals

  • When the referral is converted, your existing customer will earn referral or loyalty points
  • These can be redeemed for value-added services
  • Users will also be encouraged to use the Lockated or your white labelled app on a regular basis which will entitle them to earn loyalty points
  • The continuous usage of app by users to avail various services available at your property and them receiving loyalty points for it will ensure good customer relationship

Redemption of Points

  • When users earn loyalty points through referrals or usage of app, they can redeem these points for various services like club facilities, food & beverages, maintenance, fit-out services, etc.

Lockated’s Referral and Loyalty Module can be integrated after the Post-sales phase. With this module increase your lead generation at no extra cost and at the same time keep your existing customers happy with loyalty points. Because a happy customer is your brand advocate, he will keep getting you more referrals as long as he is happy with your project and offerings.

Use Referral Loyalty PDF

Enrich your project offerings by integrating a host of other modules crafted by Lockated.

Links to other modules.

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