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2nd floor, Jyoti Tower
Andheri (West), Mumbai – 400 053
customercare@lockated.com
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Restaurant Management

Lockated’s Restaurant Management module is designed to ease the lives of your customers and elevate customer delight. It empowers your customers to reserve a table for themselves and their guests or order food from all the restaurants and food joints in the vicinity right at their fingertips.  With the Restaurant Management solution your sales & project managers can configure the restaurants in your project’s vicinity. They can configure the restaurants by updating details like their Name, Operational days and Timings, Restaurant & Menu Images, Cancellation Policy, etc. Once the restaurants are configured, are all set to serve your customers. Giving your residents an app that enhances their lifestyle   with real time tracking and availability of the table bookings.

Lockated’s Help Desk Edge

Make your resident’s dining experience exotic

Enable residents to make reservations, real-time, avoiding long queues

Provide residents with an option to order food from the listed nearby restaurants & receive real-time status of delivery

Enhance and ease your resident’s lives with seamless table booking and online ordering

Unique Functionalities

App Based Real-timing Booking

  • Reservation through app on a real time basis, which is synced on the cloud
  • Table booking request is received through the app
  • Restaurant Manager checks and confirms the availability to the customer on a real-time basis

Restaurant Table Booking

  • Resident requests for table reservation for a specific date and time slot
  • Restaurant staff receives table booking request, checks availability and confirms the booking

Food Delivery

  • Residents can order food from the Lockated app from configured restaurants in the vicinity
  • Resident selects item from the food menu, selects payment method and places the order
  • Restaurant staff receives the order and processes the request

Payment Gateway

  • Residents can make payments for food delivery online
  • Integrated payment gateway allows residents to make payment online for table booking and food ordering

Feedback Systems

  • Customer gets to rate on the service provided by the restaurant
  • Once the order gets delivered, customer is prompted to provide feedback on a scale of 1-5

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